INTERNATIONAL ORDERS AND RETURNS

EU Orders and Returns

• International Help Centre
• What delivery options do you offer in EU?
• Will I be charged Import Duty in the EU?
• Can my EU order get held by the local customs?
• What is your EU returns policy and how do I start a return?

US Orders and Returns

• International Help Centre
• What delivery options do you offer in US?
• Will I be charged Import Duty in the US?
• Can my US order get held by the local customs?
• What is your US returns policy and how do I start a return?

Rest of World Orders and Returns

• What delivery options do you offer for Rest of World?
• Will I be charged Import Duty?
• What is your Rest of World returns policy and how do I start a return?

General FAQs for International Orders

• My local currency is unavailable, how can I shop?
• Can I cancel or change my international order?
• How can I track the delivery of my international order?
• What if I am out when the courier tries to deliver my order?
• What do I do if my order is not delivered in time?
• Do you offer exchanges for international online orders?