I don’t have an account, how can I return my order? You don't need an account with us to return your order. All you need, is your order number and email address. To start your return, head to our return portal HERE. To return an EU or US order, please use our international return portal HERE. Related articles I've forgotten my password, what should I do? Resort What payment methods are accepted on the website? How do I contact LK Bennett? What is your UK returns policy and how do I start a return?