What is your International returns policy and how do I return my order?

We offer a 28-day returns policy for International online purchases. Any charges incurred for returning goods back to us for a refund are the responsibility of the customer.

Items purchased from lkbennett.com cannot be returned to our international stores, they must be returned to our warehouse: L.K.Bennett Internet Returns, Advanced Supply Chain, Unit 1-3, Eismann Way, Corby, Northants, NN17 5ZB.

Please note: All US and most EU orders must be returned via our Return Centre START YOUR RETURN . The above warehouse address should only be used with the following countries:

Andorra, Australia, Brazil, Canada, China, Dubai, Cyprus, Gibraltar, Hong Kong, Iceland, India, Iran, Israel, North Korea, South Korea, Japan, Lichtenstein, Monaco, New Zealand, Pakistan, San Marino, Serbia, Singapore, Taiwan, Thailand, Turkey, Ukraine.

We do not currently provide a free returns service for orders shipped outside of the UK. Any charges incurred for returning goods back to us are the responsibility of the customer. We will not reimburse the postal charges incurred returning an item, or refund the original delivery charge, unless the item is faulty or has been sent to you in error.

All refunds will be processed within 14 days of receiving the item at our warehouse.