All orders delivered to Jersey or Guernsey, if returned are subject to a return fee of £15 for DHL returns.
How to Return:
Start your online return HERE or for further information, continue reading below.
Once you have selected the item(s) you wish to return and the return reason, you are able to proceed with printing your DHL return label. Please Note, a printer is required for this return.
Once you have printed your DHL return label, you can either drop off your parcel to a DHL Parcel Shop or Contact DHL in your area to arrange a Home Collection.
Returns policy information:
When trying on shoes, the protective layer on the sole of the shoes must not be removed – if you remove this, we may not be able to accept the return.
Due to hygiene reasons we aren’t able to offer a return or an exchange on tights if the packet is open. A return or an exchange will only be accepted if the packet is unopened.
For hygiene reasons, we cannot accept the return of earrings or fragrance.